About The Gilmore-Kramer Company
Our company is a broad line distributor of Material Handling Equipment
and Systems. Our sales range from simple components to more complex
systems such as cranes, conveyors, and mezzanines.
Our company's own staff provides sales, installation, service and
repair for all of our products.
TERMS: We are happy to accept American Express, Visa and
MasterCard as well as payment by check or wire transfer. Checks
must be received prior to an order being processed. We will send
you an invoice if it is required by your company/organization in
order to process payment by check. Please note that all pricing
is F.O.B. shipping point. Freight charges to your destination will
be added. All prices are in U.S. dollars. Your credit card will
be charged upon receipt of signed order confirmation.
ROUTING SHIPMENTS: Unless a preferred routing is specified on your
order, shipment will be made best way (sea, air or rail freight,
express, commercial truck, parcel post, united parcel, or other
way), transportation charges collect or added to our invoice.
INSPECTION: All items are thoroughly inspected prior to shipment.
Title passes to consignee at time shipment leaves the dock
and carrier is agent of consignee.
PACKAGING: All items are packaged for domestic shipment. Additional
charge is made for special crating, and crating for maritime shipment.
Contact us for special handling requirements and pricing.
DAMAGED GOODS: Do not accept any items delivered by the carrier
unless they are in perfect condition. In the case of any damage
the carrier's agent must make the proper notation on the delivery
receipt. Do not sign until this is done. THE CONSIGNEE
MUST MAKE APPLICATION DIRECTLY TO THE CARRIER FOR ADJUSTMENT FOR
ANY DAMAGED GOODS, CONCEALED OR OTHERWISE.
CONCEALED DAMAGE: Should the damage not be discovered
until after the items are unpacked, a damage report should be made
AT ONCE to the carrier whose agent will make an inspection and a
"concealed damage" report. Unless this is done,
all items repaired or replaced on account of damage shall be at
your expense. Our company cannot be held responsible, for
the goods left our plant in perfect condition and so signed for
by the carrier.
RETURNED SHIPMENTS: Goods are not to be returned without written
permission from our company. A 25% handling charge shall be
made on all goods returned, as well as reconditioning charge if
required, as determined by the company. Any goods returned
without our permission will be refused. Freight charges for
returned shipments shall be the responsibility of the customer.
CHANGES AND CANCELLATIONS: Goods designated as "non-stock"
are not subject to changes or cancellations as they are manufactured
for each individual order.
CANCELED ORDERS AFTER COMPUTER PROCESSING (prior to shipment): Any
order canceled after it has been computer specified and posted will
be subject to a minimum cost of 6% of the purchase amount.
We invite you to contact us through this site or call us toll free
for personal assistance with product questions.
P.O. Box 72679
40 Sprague Street
Providence, RI 02907
Inside RI: 401-331-4149
Toll free: 1-800-544-3137
Thank you for visiting our site!